shop FAQ 💭

[EU/UK CUSTOMERS] READ ME!

If you're a EU/UK customer interested in purchasing anything, check out my Etsy storefront which I made just for you! 💞

Due to complicated VAT laws, I currently can't complete placed orders to the EU/UK unless they are ordered from Etsy.

If there is something you'd like here not listed on my Etsy, please use the "something else?" listing and send me a message!

Where are you located?

I run the store from Sydney, Australia!

How long will it take for my order to be processed?

Your order will be packed and sent out for shipping within 1-5 business days.

How will my items be packed/shipped?

Packaging includes an upcycled corrugated board and waterproof cellophane bag for extra protection during shipping. All orders are wrapped in tissue paper and packed with love! 🥰

All stickers are sent out as letter mail which does not include tracking. This is done to keep shipping costs as low as possible. I will refund any overpaid shipping if applicable.

I am also happy to include tracking, but this will incur a much higher shipping fee!

I will not refund lost orders sent by letter mail. Once I give them to the post office, it is out of my hands. Sorry!

When will I get my order?

Australia: within 1-2 weeks

New Zealand/U.S/U.K: 15+ business days

Rest of world: 25+ business days

Please note:

I will not refund lost orders sent by letter mail. Once I give them to the post office, it is out of my hands. Sorry!

Customs/Taxes/Fees

The customer is responsible for any customs fees/taxes that may apply. I am not responsible for any delays or losses that may occur due to customs.

Refunds, Exchanges & Cancellations

I will only take refunds/exchanges/cancellations if I haven't shipped your order! Send me a message here or on my social media platforms below with your order number and details!

Care Instructions

Stickers are made of glossy sticker paper and hand laminated for extra durability. They are water resistant, however for best longevity keep dry and out of sunlight.

When will you have _______ available?

I'm always working towards adding new types of products and designs! You can check out my Instagram for behind the scenes and updates!

If there's something you want me to make, drop a suggestion here or on one of the social media platforms below. 😄